JCQ Center Global ApS – Privacy Policy and Data Protection

Effective date: 2018 (as amended)

This Privacy Policy describes how JCQ Center Global ApS (“JCQ Center Global”, “we”, “us”) collects, uses, stores, and protects information in connection with the licensing and use of JCQ, JCQ2 (both also known as the Karasek Questionnaire) and related instruments, scales, and services.

This policy applies to:

  • visitors to jcqcenter.com,
  • applicants and license holders,
  • institutional customers,
  • participants in JCQ-based activities, where applicable.

Licensing, Permissions, and Scope of Use

Permission to use JCQ Center Global instruments is granted only through a project-specific license, confirmed by invoice with license confirmation, and is limited to:

  • the described activity or study,
  • the specified sample size,
  • the defined time period,
  • the approved instrument, language, and distribution method.

The Usage Request Information Form documents intended scope and activity.

All legal use of data, copyright, and privacy obligations are governed separately under JCQ Center Global license terms and policies.

Information We Collect

2.1 Institutional and Contact Information

JCQ Center Global primarily collects institutional or organizational information, including:

  • applicant name and professional role,
  • institutional or company affiliation,
  • institutional email address,
  • billing and invoicing details.

We do not intentionally collect sensitive personal data through our website or licensing correspondence.

2.2 Payment Information

If you purchase a license or service, payment details are processed securely by third-party payment processors.

JCQ Center Global does not store full credit card information.

Payment data is used solely for:

  • billing,
  • license confirmation,
  • customer support.

Use of Information

Information collected is used to:

  • administer licenses and permissions,
  • provide customer support,
  • deliver licensed instruments and services,
  • communicate about licenses, updates, or policy changes,
  • improve products and services over time.

JCQ Center Global may follow up regarding purchases or related academic or professional interests.

Questionnaire Response Data and Benchmarking

In certain larger studies, anonymized questionnaire response data may be returned to JCQ Center Global for:

  • updating normative benchmarks,
  • scale validation and scientific development.

Such data is stored without personal identifiers and only in broad demographic categories, making individual identification impossible.

Cookies, Browser Data, and Analytics

Browser Information

JCQ Center Global may log limited technical information such as:

  • browser type and version,
  • operating system,
  • access timestamps.

This information is used solely for website administration and performance.

Cookies and Do Not Track (DNT)

  • We use cookies only for session identification.
  • We do not track users across third-party websites.
  • We do not permit third-party tracking cookies.
  • DNT browser settings do not affect our practices.

Service Providers

JCQ Center Global works with trusted third-party service providers, including:

  • payment processors,
  • hosting and infrastructure providers,
  • analytics providers (e.g., Google Analytics),
  • software and database developers.

These providers may have limited access to data strictly as required to perform services for JCQ Center Global and are subject to confidentiality and data protection obligations.

Disclosure of Information

Information may be disclosed only when required, including:

  • compliance with legal obligations or court orders,
  • enforcement of license terms,
  • protection of JCQ Center Global’s rights, users, or public safety,
  • compliance with applicable regulations.

In all cases, we disclose only the minimum information required by law.

Information Not Shared

JCQ Center Global:

  • does not sell, trade, or rent customer or participant data,
  • does not share identifiable participant data with third parties,
  • shares identifiable data only with the Customer and the Participant, where applicable, for scoring, reporting, or evaluation purposes.

In some cases, anonymized data may be shared for research or product development purposes.

Security Measures

We apply industry-standard security practices, including:

  • SSL encryption for online transactions,
  • restricted database access,
  • internal access controls and logging,
  • policies prohibiting unauthorized access by employees.

While we take reasonable measures to protect data, no electronic transmission or storage method can be guaranteed 100% secure.

Passwords and Access

JCQ Center Global does not have access to user passwords.

Passwords are encrypted and can be reset only through secure password recovery mechanisms.

Data Integrity and User Rights

Where required by law, users may request:

  • access to personal data,
  • correction of inaccurate data,
  • deletion of personal data.

Requests must include sufficient information to identify the relevant data.

International Data Transfers

JCQ Center Global operates internationally.

By using our services, you consent to the transfer of information to Denmark and other jurisdictions where our service providers operate, subject to appropriate safeguards.

Data Retention

Data is retained only as long as necessary to fulfill licensing, legal, and operational purposes.

Assessment-related data is typically retained for at least one year, unless a longer period is required by law.

Updates to This Policy

This Privacy Policy may be updated from time to time.

Changes will be published on this page, and users are encouraged to review it periodically.

Contact Information

For questions regarding privacy, security, or data protection:

🌐 http://jcqcenter.com/contact

📧 jcqcenter@oresundsynergy.com

📞 +45 4046 1000